Before You Open a Ticket | SiriusMC

Many frequently asked questions and known behaviours are already documented. Before opening a ticket, please check:

• Common Issues and Fixes page (also known as our FAQ page)
• Server Information page
• Rules page

If nothing in those pages helps, try the following basic troubleshooting steps where applicable:

• Restart your Minecraft client
• Re-log or reconnect to the server
• Remove shaders or resource packs
• Ensure your modpack is fully up-to-date

Many visual or interaction issues are client-side and resolve after restarting.

At SiriusMC, our modded servers sometimes have mechanics that differ from default mod behaviour for balance or performance reasons. Common examples include:

• Banned items
• Nerfed items
• Scheduled dimension resets

If something is not working as expected, check:

• /BannedItems in-game
• Change-logs on our Discord
• Information boards at spawn

If you've checked everything above and still need assistance, open a ticket through our Discord or the Ticket Website:

• Bug Report
• Support Ticket
• Player Report
• Submitting a Suggestion
• Ban Appeals

Thank you for helping us keep support efficient and our servers running smoothly.