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Opening a Support Ticket

Troubleshooting and Support Support Guidence

Support tickets are the one of the primary ways to contact our staff team for help with issues that cannot be resolved using the Help-and-issues channel on our Discord, or through reading the Wiki or FAQ pages. Before opening a ticket, please ensure you have ...

Submitting a Suggestion

Troubleshooting and Support Support Guidence

As a community-focused network, we love hearing your suggestions and ideas! Suggestion Submission Procedure There are two ways to report a bug:1. Through our Discord2. Through our Ticket WebsiteBoth methods use the same layout and process. How to Submit a S...

Before You Open a Ticket

Troubleshooting and Support Support Guidence

Before opening a ticket, we encourage you to read through the following, as it may help answer some questions you have. Check the Wiki and FAQs Many frequently asked questions and known behaviours are already documented. Before opening a ticket, please chec...