Troubleshooting and Support

A central resource covering common issues, fixes, FAQs, and support guidance to help users resolve problems and navigate known issues.

Here you can find frequently asked questions, and fixes to commonly encountered issues.

Issue Description These errors mostly happen when there is a Microsoft account authenticatio...

Recently, Mojang changed its authentication system. Players using Java 8 versions older t...

Step 1: Verify the Machine's Setup Redstone Control Ignore: The machine operates withou...

FAQ - Claim Expiry / Regeneration Q: How long do I have to be inactive before my claims a...

FAQ - Banned Items Q: Why is <item> banned? SiriusMC optimises gameplay for our players, ...

FAQ - How Much RAM Should I Allocate? Q: How much RAM should I allocate to play on a serve...

Guidance on where and how to submit bug reports, player reports, support tickets, and suggestions.

Here at SiriusMC, we strongly encourage players to report any bugs they encounter in-game...

SiriusMC is a community-focused network, and we strive to maintain a friendly and welcomi...

Support tickets are one of the primary ways to contact our staff team for help with issue...

As a community-focused network, we love hearing your suggestions and ideas! ...

Before opening a ticket, we encourage you to read through the following, as it may help a...

If a player sanction (Mute or Ban) has been issued against you, you have broken a server ...