Troubleshooting and Support

Running into issues? Find fixes for common problems, performance tips, and support guidance for all SiriusMC servers here.

Here you can find frequently asked questions, and fixes to commonly encountered issues.

Issue Description These errors mostly happen when there is a Microsoft account authentication is...

Recently, Mojang changed its authentication system. Players using Java 8 versions older t...

Step 1: Verify the Machine's Setup Redstone Control Ignore: The machine operates without a ...

FAQ - Claim Expiry / Regeneration Q: How long do I have to be inactive before my claims ar...

FAQ - Banned Items Q: Why is <item> banned? SiriusMC optimises gameplay for our players, an...

FAQ - How Much RAM Should I Allocate? Q: How much RAM should I allocate to play on a serve...

Issue Description When attempting to launch a modpack using Prism Launcher an error in the conso...

Guidance on where and how to submit bug reports, player reports, support tickets, and suggestions.

Before opening a ticket, we encourage you to read through the following, as it may help a...

If a player sanction (Mute or Ban) has been issued against you, you have broken a server ...

Here at SiriusMC, we strongly encourage players to report any bugs they encounter in-game...

SiriusMC is a community-focused network, and we strive to maintain a friendly and welcomi...

As a community-focused network, we love hearing your suggestions and ideas! ...

Support tickets are one of the primary ways to contact our staff team for help with issue...